No. 108, Minghu North Road, Anqiu Economic Development Zone, Shandong Province
marketing@luton-group.com
0086-0536-4732517
Menu
Safe Services
Lutong Group is located in Weifang, Shandong, the world's kite capital, with convenient transportation and pleasant scenery.
Pre-sales service
1. Provide technical consultation and services to customers 24 hours a day, answer customers' questions promptly and patiently, and explain the performance and characteristics of the products to customers in a warm and detailed manner;
2. Provide customers with machine selection services based on the relevant information provided by customers, calculate investment costs and returns for customers, and let customers "buy value and use well"
3. Dispatch engineering and technical personnel to survey the site, plan the site, and provide optimized and reasonable site construction plans.
On Sale service
1. Assist in the formulation of construction plans and detailed processes, provide technical information and guide basic construction;
2. Send experienced engineering and technical personnel to the site to guide installation, commissioning and trial operation until the equipment is operating normally;
3. Provide free technical training to equipment operators and maintenance personnel to ensure that operators and maintenance personnel can operate independently and skillfully and can eliminate general equipment operation faults.
After-sales service
1. Provide free repair service if any non-human quality problems occur during the quality assurance period;
2. After receiving the user's fault notification, we will respond within 1 hour and arrive at the construction site within the agreed time to ensure the normal operation of the equipment;
3. Provide customers with good technical support and preferential supply of spare parts for a long time, and work closely with users to make the equipment reach the best working condition.
